{"id":224906,"date":"2019-10-15T08:54:55","date_gmt":"2019-10-15T08:54:55","guid":{"rendered":"http:\/\/183.82.96.65:3234\/osm-website\/?page_id=224906"},"modified":"2024-02-02T04:56:28","modified_gmt":"2024-02-02T04:56:28","slug":"the-genius-crm","status":"publish","type":"page","link":"https:\/\/staging.osmosys.co\/uk\/the-genius-crm\/","title":{"rendered":"The Genius CRM \u2013Case study"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,0,0,0.33) 0%|rgba(0,0,0,0.39) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(0,0,0,0.33)” background_color_gradient_end=”rgba(0,0,0,0.39)” background_image=”https:\/\/staging.osmosys.co\/wp-content\/uploads\/2019\/10\/Case-study-image-4-.jpg” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”78px||93px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.22.0″ text_font=”proxima nova|700|||||||” text_text_color=”#000000″ text_font_size=”66px” header_font=”proxima nova|700|||||||” header_text_color=”#ffffff” header_font_size=”32px” header_letter_spacing=”-1px” text_orientation=”center” min_height=”86px” custom_margin=”24px||-65px||false|false” custom_margin_phone=”||-62px||false|false” custom_margin_last_edited=”off|desktop” custom_padding=”||0px||false|true” custom_padding_tablet=”” custom_padding_phone=”|13px||13px|false|true” custom_padding_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

The Genius CRM<\/span><\/h1>\n

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Description about the web appliaction
\nLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.<\/p>\n

“]<\/p>\n

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Putting Student Data at your Fingertips<\/h3>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=” ds-carousel-section” _builder_version=”4.16″ custom_margin=”|-4px||-4px|false|true” custom_margin_tablet=”” custom_margin_phone=”|-5px||-5px|false|true” custom_margin_last_edited=”on|phone” custom_padding=”73px|120px||120px|false|true” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|0px||0px|false|true” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”proxima nova||||||||” header_2_text_color=”#134880″ min_height=”17px” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Industry<\/h2>\n

[\/et_pb_text][et_pb_divider divider_weight=”1px” _builder_version=”4.16″ width=”21%” min_height=”3px” custom_margin=”5px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.22.0″ text_font=”Open Sans||||||||” text_text_color=”#324158″ custom_margin=”-20px||||false|false” global_colors_info=”{}”]<\/p>\n

Managing an entire educational institution with hundreds of students\u2019 data segmented into different batches is hard, difficult work. <\/span><\/p>\n

Our US-based client, an international education institute offering a vibrant learning environment in which the brightest minds could prosper and succeed, needed IT services and solutions every bit as inspiring as the courses they offered. They needed Osmosys.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”proxima nova||||||||” header_2_text_color=”#134880″ min_height=”17px” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

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Client Requirement<\/span><\/h2>\n<\/div>\n

[\/et_pb_text][et_pb_divider divider_weight=”1px” _builder_version=”4.16″ width=”21%” min_height=”3px” custom_margin=”5px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#324158″ custom_margin=”-20px||||false|false” global_colors_info=”{}”]<\/p>\n

The Client needed an innovative solution to replace their first-generation intranet system: an out-of-date solution which they had been using for many years. Something more robust was needed to enable more effective and efficient administration of the university\u2019s data needs, something to speed up processing and task completion times which were painfully slow.<\/span><\/p>\n

We saw that there was an immediate need for them to utilise the latest technology, industry standards and best practices.<\/p>\n

Our Client needed a Customer Relationship Management (CRM) system for candidates that would allow them to seamlessly process data to reach out to prospective students, enroll them, design and handle courses, batches, staff and other resources. Their requirements were as below: <\/span><\/p>\n

    \n
  1. Candidate management<\/strong>:\u00a0Moving leads collected via their website or emails directly into the CRM<\/span><\/li>\n
  2. Course management<\/strong>:\u00a0Define all courses within the system, modules offered, fee structure, and scheduling<\/span><\/li>\n
  3. Resource management<\/strong>:\u00a0Allocate faculty for each course, schedule classes and educational resources, maintain infrastructure<\/span><\/span><\/li>\n<\/ol>\n

    <\/span><\/p>\n

    <\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”proxima nova||||||||” header_2_text_color=”#134880″ min_height=”17px” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

    Our Solution<\/h2>\n

    [\/et_pb_text][et_pb_divider divider_weight=”1px” _builder_version=”4.16″ width=”21%” min_height=”3px” custom_margin=”5px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#324158″ custom_margin=”-20px||||false|false” global_colors_info=”{}”]<\/p>\n

    Osmosys delivered a customised solution for the efficient communication and sharing of data and documentation. Content was migrated from shared network drives into a managed central content repository, ensuring that everything was in one place.<\/span><\/p>\n

    Leads obtained from the Client\u2019s website, from other institutes, via email or lists of students from the previous batch were directly transferred into CRM. Students were then assigned career counsellors, who were able to use the system to offer information matched to them about relevant content, webinars, recommended resources. The CRM also followed up by sending reminders, and making tailored, compelling offers.<\/span><\/p>\n

    Our solution was also designed to enable automatic monitoring of student attendance, course work completed, scores earned, and fee payment.<\/span><\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_2_font=”proxima nova||||||||” header_2_text_color=”#134880″ min_height=”17px” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

    Results<\/h2>\n

    [\/et_pb_text][et_pb_divider divider_weight=”1px” _builder_version=”4.16″ width=”21%” min_height=”3px” custom_margin=”5px||||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#324158″ custom_margin=”-20px||||false|false” global_colors_info=”{}”]<\/p>\n

    Our MS Dynamics 365 solution helped them supercharge their student management processes, resulting in:<\/span><\/p>\n

      \n
    • Increased productivity \u2013 automation means faster work processes<\/span><\/li>\n
    • Efficient reporting\u2013 MS Dynamics 365 automated processes perform reporting tasks in just a few simple steps. Sales productivity dashboards help keep the sales team on their toes<\/span><\/li>\n
    • GDPR compliancy \u2013 all data is centralised, audited, and reported when needed. It stays secure with inbuilt security roles and profiles<\/span><\/li>\n
    • Future integration \u2013 integrate the CRM with the invoicing application to create an Alumni portal for past students<\/span><\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_color=”rgba(0,0,0,0.13)” custom_margin=”39px||||false|false” custom_padding=”58px|75px|58px|75px|true|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_font_size=”17px” header_3_font=”Open Sans||||||||” header_3_text_color=”#134880″ global_colors_info=”{}”]<\/p>\n

      If you\u2019d like to find out more how we could help add value and efficiencies to your business, get in touch with us today.\u00a0<\/span><\/h3>\n

      [\/et_pb_text][et_pb_button button_url=”https:\/\/staging.osmosys.co\/contact-us\/” button_text=”Contact Us” button_alignment=”center” _builder_version=”4.16″ button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”rgba(0,0,0,0.66)” button_border_width=”0px” button_border_radius=”0px” button_font=”|600|||||||” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#F2F2F2″ background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|phone” max_width=”100%” module_alignment=”center” custom_margin=”4px||0px|-44px|false|false” custom_padding=”35px||35px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”-9px|auto||auto||” custom_padding=”29px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_orientation=”center” custom_margin=”9px||-21px||false|false” custom_margin_tablet=”” custom_margin_phone=”-1px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}” header_font=”proxima nova||||||||” header_text_color=”#134880″ locked=”off”]<\/p>\n

      Read More Case Studies<\/h1>\n

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      There’s No Place Like Home<\/span><\/h3>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.16″ custom_margin=”|20px|28px|20px|false|true” global_colors_info=”{}”]<\/p>\n

      How we\u00a0Enabled Corporate Housing Providers in the US\u00a0<\/span><\/p>\n

      [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNDg5OCJ9fQ==@” button_text=”Read More” button_alignment=”right” admin_label=”Button” _builder_version=”4.16″ _dynamic_attributes=”button_url” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#4A4B4F” button_border_width=”0px” button_border_radius=”2px” button_font=”Jura||||||||” button_use_icon=”off” custom_margin=”|20px|0px||false|false” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#CF3033″ button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”22px|0px|22px|0px|true|true” link_option_url=”#” box_shadow_style=”preset1″ box_shadow_vertical=”0px” box_shadow_blur=”20px” box_shadow_spread=”1px” box_shadow_color=”#d3d3d3″ global_colors_info=”{}” box_shadow_blur__hover_enabled=”on|hover” box_shadow_blur__hover=”15px”][et_pb_image src=”https:\/\/staging.osmosys.co\/wp-content\/uploads\/2019\/10\/Screenshot_2019-10-22_10-10-57.png” align=”center” force_fullwidth=”on” _builder_version=”4.16″ min_height=”62px” max_height=”1000px” custom_margin=”-22px||32px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.22.0″ header_font=”proxima nova||||||||” header_2_font=”proxima nova||||||||” header_2_font_size=”22px” header_3_font=”proxima nova||||||||” header_3_text_color=”#134880″ header_3_font_size=”23px” custom_margin=”-10px|20px|35px|20px|false|true” locked=”off” global_colors_info=”{}”]<\/p>\n

      Customising the Customer Journey<\/span><\/h3>\n

      [\/et_pb_text][et_pb_text _builder_version=”4.16″ custom_margin=”|20px|28px|20px|false|true” global_colors_info=”{}”]<\/p>\n

      Using Dynamics 365 in the Retail Sector\u00a0<\/span><\/p>\n

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      Keeping your Medicines Cool<\/span><\/h3>\n

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      How Osmosys helped to reduce medicine wastage<\/span><\/p>\n

      [\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIyNzk1OSJ9fQ==@” button_text=”Read More” button_alignment=”right” admin_label=”Button” _builder_version=”4.16″ _dynamic_attributes=”button_url” button_text_size=”16px” button_text_color=”#ffffff” button_bg_color=”#4A4B4F” button_border_width=”0px” button_border_radius=”2px” button_font=”Jura||||||||” button_use_icon=”off” custom_margin=”|20px|0px||false|false” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#CF3033″ button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

      The Genius CRM Putting Student Data at your Fingertips IndustryManaging an entire educational institution with hundreds of students\u2019 data segmented into different batches is hard, difficult work. Our US-based client, an international education institute offering a vibrant learning environment in which the brightest minds could prosper and succeed, needed IT services and solutions every bit […]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_lmt_disableupdate":"","_lmt_disable":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-224906","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/pages\/224906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/comments?post=224906"}],"version-history":[{"count":0,"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/pages\/224906\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.osmosys.co\/uk\/wp-json\/wp\/v2\/media?parent=224906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}